The north face

the north face

How do I contact the north face?

If you have a question about your order or want to give us your feedback, feel free to contact us by email, phone, chat or mail. The North Face® Customer Service (U.S. only) Chat Hours. For online returns, please click here to get started. For donation or sponsorship requests, please click here to get started.

What is the north face vectiv technology?

The North Face | Travis Weller VECTIV ™ technology to propel you forward. Designed by artist and ultra runner Travis Weller. Inspired by the Western States Trail.

How do I know if my north face product has been delivered?

You can track your package with your shipper to determine if and when it has been delivered. Once we have received your product by The North Face® in the Warranty Department, we will send out an email that will let you know the status of your repair.

How long does it take for North Face to repair products?

Once we have received your product by The North Face® in the Warranty Department, we will send out an email that will let you know the status of your repair. Again, our typical turnaround time is 6-8 weeks from the day we receive your product at our facility until it is returned to you.

How do I contact north face customer service?

CONTACT US PHONE Phone (toll-free) - 0800 417511 Monday-Friday: 9am - 7pm (CET) MAIL tnf.ukshop@vfc.com Customer Service The North Face statement on COVID-19 Black Friday & Cyber Monday Frequently Asked Questions Delivery Payment Returns Contact Us Warranty Product Care Sizing Charts Terms of Sale Privacy Policy Highlights

How do I follow the north face?

Follow The North Face Enter Your Email Receive product news and updates in your inbox. A valid email address is required I acknowledge I have read and understood The North Face Privacy Policy and I consent to the processing of my personal data for marketing and profiling purposes.

Where can I find Northface connections?

Northface Connections Ltd. Unit T7 Humphreys Farm. Hazeley Road. Twyford. Winchester. Hampshire. SO21 1QA. email: sales@northface.co.uk. phone: 01962 715377.

How do I track the delivery of my north face® product?

Once we receive your self-addressed stamped envelope we will send the stickers to you! You can track your package with your shipper to determine if and when it has been delivered. Once we have received your product by The North Face® in the Warranty Department, we will send out an email that will let you know the status of your repair.

How do I track the delivery of my north face® product?

Once we receive your self-addressed stamped envelope we will send the stickers to you! You can track your package with your shipper to determine if and when it has been delivered. Once we have received your product by The North Face® in the Warranty Department, we will send out an email that will let you know the status of your repair.

Why shop the north face directly?

By shopping from us directly, you receive the best customer experience, expansive product knowledge, and the largest selection of The North Face® products in one place. Lifetime Warranty The North Face® products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product.

How do I find the style of a north face® product?

If not, you should be able to find the style of a The North Face® product on the internal label. It begins with an A or C followed by 3 letters or numbers. Which internal and external jackets and vests are zip-in compatible?

Can I pick up my order at the north face retail store?

To be eligible, choose the In-store pick-up option at checkout, select the nearest The North Face® Retail Store, complete your order and wait to receive an email notification from us letting you know your item is available at the selected store.

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